A recent exchange between me and Yahoo Customer Care over a nag screen which has recently begun to appear at every login. The nag screen at every login requires one to either supply an optional address or to click “Remind Me Later” each time in order to access Yahoo email:
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
[From HMS] Subject
You request a backup email address on every login. How do I stop that nagging?
[Yahoo Customer Service response] Discussion Thread
Response Via Email (Vibby) 10/10/2012 02:53 AM
Thank you for contacting Yahoo! Accounts Services.
I understand that you were prompted with backup address. I apologize for the inconvenience this may have caused you and will work with you to rectify the issue.
To help improve the security of your account, we’ve been prompting users to add a mobile number for their Yahoo! Account. Adding your mobile phone number to your Yahoo! Account is one of the most simple and fastest way to recover and protect your account.
By providing this info, you’ll be alerted of any changes to your account and you’ll have a quick way to recover your password should you need to in the future.
If you do not have a mobile number, if you do not want to provide one or if your country is not currently supported, please click *Remind Me Later* rather than closing your browser window. This will ensure you won’t be asked to provide your mobile again for another month.
We appreciate your understanding in this regard.
Thank you again for contacting Yahoo! Accounts Services.
Yahoo! Customer Care
At the time, I was paying additional monies for this premium service offered by Ritz.
H. M. Stuart